FXTM Review 2020 – Is this broker good?
General Information |
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Broker Name: | FXTM (ForexTime Ltd.) |
Broker Type: | Forex |
Country: | Cyprus |
Operating since year: | 2013 |
International offices: | Kuwait, Nigeria, United Kingdom |
Regulation: | •CySEC, 185/12 •FCA (UK), 777911 •FSB (South Africa), 46614 •IFSC (Belize), SC/60/345/TS and IFSC/60/345/APM |
Address: | Limassol, Cyprus |
Broker status: | Regulated |
Customer Service | |
Phone: | +44 203 734 1025 |
Email: | [email protected] |
Languages: | English, Arabic, Armenian, Bahasa, Bengali, Cantonese, Chinese, Czech, Farsi, French, German, Hindi, Igbo, Indonesian, Italian, Korean, Malay, Maratchi, Pashto, Polish, Portuguese, Punjabi, Russian, Saraiki, Slovak, Spanish, Thai, Ukraine, Urdu, Vietnamese, Yoruba |
Availability: | Mon-Fri 24 hours GMT+3 during Daylight Saving Time |
Trading | |
Trading Platforms: | MT4 & MT5 (Compatible with iOS and Android) |
Trading platform(s) timezone: | GMT+3 |
Demo Account: | Yes |
Mobile trading: | Yes |
Web based trading: | Yes |
Other trading instruments: | currencies, spot metals, shares, and commodities as well as cryptocurrencies CFD’s. |
Account | |
Minimum deposit ($) | $5 |
Maximal leverage (1:?) | 1:1000 |
Spread | Variable |
Scalping allowed | Yes |
Overall
4.5
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Support
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Platform
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Spread
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Trading Instrument
Slow response
Slow response from customer service. I always have issues connecting and contacting their customer service. Very unresponsive.
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Unresponsive customer care
Calling customer service is very annoying. They are not available most of the time, I only hear an endless ring.
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Unhelpful customer service
Unhelpful customer service and slow withdrawals. The rest of the services are fine.
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Terrible forex broker
Terrible forex broker. Worst customer service I have ever used. They are very unhelpful and unresponsive.
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Do not invest here
Make sure not to invest your money on this broker. There are many of us who invested here, have lost a fortune. As if nothing seems real.
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Not a good broker
They are not a good broker for forex trading. Signals are not accurate most of the time. And customer service is not helpful.
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Services sucks
If I can only put zero as a rating, I would. I have traded with them in the past and none of their services is okay. The platform, broker signals, withdrawal, and customer service, they all suck!
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Poor customer service
Poor customer service. They are not available most of the time and are very unhelpful.
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Worst forex broker
Worst experience, I always had issues with withdrawals. If it does not come with the great delay it gets disapprove and they will ask for super documents to be submitted over and over again.
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Expensive to trade with
Very expensive to trade with them. There are so much charging fees and instrument prices are increasing drastically.
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Worst forex broker
Do not fall for this company. They do not allow withdrawals. One of the worst and most difficult to deal with.
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Worst brokers
Brokers with the slowest and most difficult withdrawal process. Worst I ever had.
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Rude
I have used their services in the past. Both brokers and customer service are very rude.
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Slow withdrawals
Very slow withdrawal process. I am frustrated waiting for my money. The rest of the services are okay except for withdrawal.
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Unhelpful customer service
I am not very happy with their services because their customer service is not really helpful. I never feel valued and they never show concern on their client’s issue.
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