FXTM Review 2020 – Is this broker good?
General Information |
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Broker Name: | FXTM (ForexTime Ltd.) |
Broker Type: | Forex |
Country: | Cyprus |
Operating since year: | 2013 |
International offices: | Kuwait, Nigeria, United Kingdom |
Regulation: | •CySEC, 185/12 •FCA (UK), 777911 •FSB (South Africa), 46614 •IFSC (Belize), SC/60/345/TS and IFSC/60/345/APM |
Address: | Limassol, Cyprus |
Broker status: | Regulated |
Customer Service | |
Phone: | +44 203 734 1025 |
Email: | [email protected] |
Languages: | English, Arabic, Armenian, Bahasa, Bengali, Cantonese, Chinese, Czech, Farsi, French, German, Hindi, Igbo, Indonesian, Italian, Korean, Malay, Maratchi, Pashto, Polish, Portuguese, Punjabi, Russian, Saraiki, Slovak, Spanish, Thai, Ukraine, Urdu, Vietnamese, Yoruba |
Availability: | Mon-Fri 24 hours GMT+3 during Daylight Saving Time |
Trading | |
Trading Platforms: | MT4 & MT5 (Compatible with iOS and Android) |
Trading platform(s) timezone: | GMT+3 |
Demo Account: | Yes |
Mobile trading: | Yes |
Web based trading: | Yes |
Other trading instruments: | currencies, spot metals, shares, and commodities as well as cryptocurrencies CFD’s. |
Account | |
Minimum deposit ($) | $5 |
Maximal leverage (1:?) | 1:1000 |
Spread | Variable |
Scalping allowed | Yes |
Overall
4.5
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Support
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Platform
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Spread
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Trading Instrument
Unprofessional
Unprofessional in all dealings. I am frustrated with the brokers and customer service who are rude and very unprofessional.
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Indecent broker
Unprofessional and indecent brokers. They trade on their own and are very manipulative. Never listen to my concern and will never take a no for an answer on redeposit proposals.
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Inactive chat support
Inactive customer support online. They have chat support however I only get system generated replies.
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Poor trading platform
Outdated platform with so many technical errors. I always encounter problems on their trading platform which are left unresolved.
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Worst broker service
Customer service and broker services are both poor. They seem very good on their website and sales pitch but on the actual trading, they are one of the worst.
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Technical issues
I got so many technical problems with Metatrader 4. I am inquiring if they can give me the better version of the platform but I was asked to add more money.
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Poor signals and services
Not recommended. They have $50 rewards for every referral but I will never recommend this broker. Signals and services are both not good enough.
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Disgusting phone calls
Disgusting phone calls. They have very aggressive marketing staff who are very persistent in asking for redeposit.
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Terrible broker
Terrible broker service. I have traded with them for just 2 weeks, services are useless.
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Poor broker service
In my search for better broker service, I came across so many brokers including this and I regret working with them. They are great manipulators. They manipulate everything, I lost a huge amount.
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Difficult to withdraw
I am having a hard time requesting the withdrawal. They are helpful though, they assist me in all my needs it’s just that the withdrawal process is really very slow.
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Inefficient broker
I have traded with this broker for a few weeks and decided to discontinue the services because I find them very inefficient. I got a few losses, good thing I decided to stop before it’s too late.
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Unrealistic
Unrealistic projection upon sales pitch. They have so many good things to say but worst on the actual trading. Be careful with their sweet promises.
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Avoid this broker
I am so disappointed with this broker service. I lost huge money trading with them. Avoid this forex broker.
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Slow customer service
They are very slow in responding to concerns. I had several losses due to delayed responses. If only they are prompt in answering concerns, they could have prevented the losses.
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