XTB Review 2020 – Why should you trust them?
General Information |
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Broker Name: | XTB |
Broker Type: | Forex |
Country: | UK |
Operating since year: | 2002 |
Regulation: | FCA, IFSC, CySEC, BaFin, CNMV in Spain. |
Address: | Level 34, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom |
Broker status: | Regulated |
Customer Service | |
Phone: | Account Opening +357 25725351 Office +357 25724350 24/5 Support +357 25725352 |
Email: | [email protected] |
Languages: | English, Italian, Danish, Dutch, French, German, Greek, Norwegian, Arab, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese, Polish, Romanian, Japanese, Czech, Finish. |
Availability: | 24/5 |
Trading | |
Trading platforms: | MT4, xStation 5 |
Demo account: | Yes |
Mobile trading: | Yes |
Web-based trading: | Yes |
Bonuses: | Yes |
Account | |
Minimum deposit ($): | 250 |
Maximal leverage: | 1:200 |
Spread: | Yes |
Scalping allowed: | Yes |
Overall
4.5
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Support
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Platform
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Spread
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Trading Instrument
Can't withdraw money
I am currently trading with this broker and am facing a huge problem, I can’t withdraw money.
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Unhappy with the trading results
I am extremely unhappy with the trading results. Funny how they would convince you to add more money but the more money you add, the greater the losses get. I think only the demo account gets winning trades here.
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Unhappy with the services
These brokers are good at market analysis and in providing signals. I only notice a slight delay in their withdrawal process which makes me feel so unhappy about the services.
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Can't connect to customer service
I can’t get through customer service. Do you even have one? I am always waiting in a queue.
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Not a good forex broker
I regret using the services, I have lost huge money trading with them. Not a good forex broker.
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Not an ideal broker
Not an ideal broker for forex trading. They do not have strong market analysis.
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Poor services
They have failed to call back as promised. They have failed to answer e-mails. They have failed to answer calls.
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Bad broker
Bad forex broker. Do not deal with them.
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Not a good broker
Not a good broker to deal with. Withdrawal is almost impossible.
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Do not trade with this broker
Be warned, not to trade with this broker. A lot of people complaining about not able to withdraw profit and that includes me.
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Worst trading platform
I have never encountered a trading platform as worst as theirs. There are so many technical errors as I trade along.
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Not good
Not a good withdrawal process. Also, there is a huge transaction fee.
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Rubbish customer service
Good broker signals but rubbish customer service. I called to ask for help and got nothing. This happens most of the time.
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Unresponsive
Unresponsive to emails and chats. Customer service seems unwilling to assist.
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Complicated platform
Very complicated trading platform. I am having a hard time learning everything about the platform.
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