General Information |
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Broker Name: | XTB |
Broker Type: | Forex |
Country: | UK |
Operating since year: | 2002 |
Regulation: | FCA, IFSC, CySEC, BaFin, CNMV in Spain. |
Address: | Level 34, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom |
Broker status: | Regulated |
Customer Service | |
Phone: | Account Opening +357 25725351 Office +357 25724350 24/5 Support +357 25725352 |
Email: | sales_int@xtb.com |
Languages: | English, Italian, Danish, Dutch, French, German, Greek, Norwegian, Arab, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese, Polish, Romanian, Japanese, Czech, Finish. |
Availability: | 24/5 |
Trading | |
Trading platforms: | MT4, xStation 5 |
Demo account: | Yes |
Mobile trading: | Yes |
Web-based trading: | Yes |
Bonuses: | Yes |
Account | |
Minimum deposit ($): | 250 |
Maximal leverage: | 1:200 |
Spread: | Yes |
Scalping allowed: | Yes |
Online Trader General Info
The XTB Ltd was founded in 2002. It has satellite offices in up to thirteen countries in the world, including Germany, UK, France, Poland, and Turkey. The company offers a wide range of financial instruments.
XTB’s International branch offers XTB Islamic accounts: No Swaps, no hidden costs or commission charged.
Protection and Regulation
XTB has official licenses, with five leading regulators. XTB is a considerably low-risk Broker Company. Here is the list of these regulators:
- Financial Conduct Authority (XTB UK)
- CySEC, Cyprus Securities and Exchange Commission (XTB Europe)
- Belize International Financial Services Commission under license number (XTB International)
- Polish Securities and Exchange Commission and Financial Supervision Authority (X-Trade Brokers DM)
- CNMV – Comisión Nacional del Mercado de Valores (XTB Spain)
- The XTB onlne broker is in the middle of getting a license for its South Africa Entity
Account Opening
The account opening process with XTB broker is quite an easy, straightforward three-step process. In this case, a client gets to choose between a pro account and a standard one. New users are first required to fill out a registration form online. Afterward, client receives a confirmation mail on the registered email address.
After confirmation, the second step consists of sending verification documents to the XTB verification department. The verification documents are proof of identity and residence verification. The third step is funding the account.
The process is different for UK residents who open an account with XTB UK, where most of the account applications are instant. Besides, Germany residents are not required to send verification documents since the process is done via video call.
XTB is listed on the Warsaw Stock Exchange.
Customers can choose between the standard and pro account. The difference between these two is the spreads and lot sizes available to trade. The pro account offers much more competitive spreads that start from 0.28 pips. The standard account charges fixed spreads that start from 0.35 pips. Overall, the account opening process and the account types are suitable for all types of traders.
Commissions, XTB Fees, and Spreads
XTB operates on both the fixed spread and commission-based pricing. It offers a Standard and a commission-based Pro account. In terms of commissions and fees, each account comes with its execution method and spread model. Overall, spreads are competitive. The pro account offers the lowest spreads with EUR/USD pair. The spreads are as low as 0.2 but has an additional small commission. The standard account has zero commissions and a fixed spread of 0.8 for EUR/USD. Besides, XTB does not charge any hidden charge on account maintenance and trade entry. The company has a transparent pricing policy for all its services.
Account Types
The XTB broker has 3 live account types available. Namely: Stamdard, Pro and Islamic account.
Web and Desktop Trading Platforms
XTB has two trading platforms. One is the popular MT4. For the second one, XTB has offered a rival platform to the MT4 in the form of its proprietary platform, the XStation5. The MT4 is a popular platform among forex traders. MT4 has nine timeframes, three chart layouts, 80+ indicators, and 37 language options. It allows for expert advisors automated trading strategies. The platform allows traders to save chart settings as their preferred templates.
A xStation5 has an equity screener and calculator. xStation5 is equally potent software with a simple layout and matches the standards of the most revered trading platforms. A xStstation5 has a collection of technical analysis tools like RSI, moving average, Fibonacci, and much more. The platform allows traders to compare charts and check the trader’s statistics. Also, xStation5 users can peak at other traders’ markets positions. Traders can also use the mobile version of the platform xStation mobile app currently available only for android.
All in all, the xStation is a powerful premise and in a way an equal match to the MT4.
Mobile Trading Platforms
Moreover, XTB mobile apps are available on Android and IOS. The mobile platform has many similarities to the desktop version with a few differences in the icons and other minor details. The asset list is the same; the charts are the same too. There is a live chat function inbuilt in the app, and the client can contact the customer support team on the go. The mobile trading is available for both the real and demo accounts.
Trading Features
For all of its traders, XTB has a leverage policy of 1:30 maximum. It complies with the regulations stipulated by its license provider, the Financial Services Authority – FCA.
However, there are exceptions to this rule. The “elected professional” club’s members can take advantage of maximum XTB leverage of 1:200, though this comes with very demanding terms. The traders are required to make ten trades per quarter or have an account portfolio exceeding €500,000. Besides, they must prove they have worked as a financial expert for more than one year. Notably, traders who are members of this club rights lose some of the FCA conditions.
Bonus and Promotions
Moreover, XTB offers fair bonuses and promotions for all its members and partners. XTB’s licenses bind it to offer no bonuses to its customers. For example, FCA and CySEC are very strict on that matter. Bonuses are a very good way to solicit customers to make deposits in return for very appealing bonuses. However, bonuses are often tied to unrealistic trading volume requirements, and most of them were unachievable. That left many traders frustrated. As a result, the FCA and CySEC conditions came in to protect the customers’ interests against these kinds of broker manipulations.
XTB only offers discounts, loyalty points, and an affiliate program – especially for EU traders, through referring a friend. The website owners make money by opening and funding the XTB account. The affiliate program rewards those partner members, whose advertisement banners and links promote XTB website and suggest users sign up page. Traders who live outside the European Economic Area get $1,000 bonus for every trader they bring on board and become an XTB member.
Deposit and Withdrawals Options
Moreover, XTB provides a multicurrency wallet. Thus, traders can fund their accounts using cards, e-wallets, or bank transfers. XTB offers its traders a variety of ways to make deposits and withdrawals. These are bank transfers, Visa, PayPal, MasterCard, Paysafecard, Maestro, Neteller, and Skrill.
E-Wallets like Skrill and Paypal have a transaction charge of 2% of the deposited amount, while card and bank transfer payments are free of charge. Traders can make deposits using any of the following currencies GBP, EUR, USD, and HUF. XTB processes deposits instantly for most of the money transactions, withdrawals, and deposits which are made before 1 pm UK time. However, Bank transfer transactions have a lag time of three business days. Traders are required to make an initial XTB minimum deposit equivalent of USD/EUR/GBP 250.
Depositing XTB is done in three easy steps. The user is required to first log in to the online XTB account. The second thing to do is to click on the deposits, and the final process is selecting a deposit method and making the deposit.
Moreover, the withdrawal process is quite the same as the deposit process. Thus, to initiate a withdrawal, the client has to first log in to the XTB online account then click on the “withdraw” tab. Afterwards, the client chooses the amount he or she wants to withdraw and clicks on the green OK tab. The transaction periods are identical to the deposit ones.
Research Tools and Insights at XTB
XTB’s most interesting analytical tools are the screeners, heat maps, and sentiment indicators. These tools are available through XTB’s website and within the trading application. The news feed and analyst blog include some actionable technical and fundamental analysis throughout the day.
The calendar is very good, easy to use, and integrated into the trading platform. Most of the research tools are found within the proprietary trading platform xStation 5. However, some other features, like testing, are accessible in MetaTrader4.
XTB Education
XTB has a library of videos and informative trading related articles. Its education is easy to find and navigate. The section is free to view for any website visitor. The website has a premium education too. The educational materials include videos and articles for basic and intermediate traders, but none for expert traders.
The material is a step-by-step course, that covers basic trading concepts, risk management, and trading strategies. FAQ section is covering hot topics such as regulation, account funding, and a trading glossary. XTB’s basic, intermediate, expert and premium courses created an obvious path to learn.
Customer Support
XTB’s reliable customer support is available whenever the markets are open via phone, chat, and email. XTB operates a 24/7 customer support desk. The client can reach out for help via the following means:
- Live Chat – The live chat option is available across almost all of XTB’s platforms, including a mobile app, XTB demo platform, and live trading platform;
- Email – The customer support online offers help in several international languages such as French, English, Spanish, Arabic, Italian, Chech, Portuguese, German, Polish, Russian, Chinese, and Slovak;
- Phone support.
Notably the XTB customer support is reliable and has an instant and effective response to a solution to customer inquiries.
XTB Review Conclusion
The XTB provides access to a variety of markets such as indices, metals, XTB forex, shares, commodities, and even cryptocurrencies. Overall, spreads, trading costs, and account fees are about average for the industry. XTB traces its history back to Poland and is registered with the Polish Financial Supervision Authority. The company is regulated by financial conduct authority
FCA. Two trading platforms: custom made xStation 5, and MetaTrader 4 are available for the desktop along with mobile applications.
Advantages
- 3000 trading markets;
- User-friendly research tools;
- Regulated;
- Price Alerts.
Disadvantages
- Stop losses are only available on the basic accounts;
- An initial investment of $250.
We hope our XTB review was useful, and you also found the information you were searching for. Make sure to find additional information before you start trading. We wish you good luck trading!
XTB Review

Name: XTB
Description: XTB Ltd Foundation Year is 2002. It has satellite offices in up to thirteen countries in the world, including Germany, UK, France, Poland, and Turkey. The company offers a wide range of financial instruments. XTB’s International branch offers XTB Islamic accounts: No Swaps, No hidden costs or commission charged.
Overall
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Support
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Platform
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Spread
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Trading Instrument
Poor trading tools
Poor trading tools and services. I have used this broker some time in the past and I have lose so much money.
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Rude customer service
Rude customer service. Instead of helping me, they give me a hard time every time I call.
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Poor services
Slow withdrawals. Poor services.
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Bad customer service
Bad customer service,they are very difficult to contact.I am also having hard time understanding them, they can not speak english properly.
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Poor customer service
Poor customer service. Very difficult to get hold of a live representative. I am so frustrated with their services.
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Not impressive
Not a competitive broker for forex trading. Strategies are the usual, nothing new, nothing impressive.
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Awful broker services
I was not aware of how awful the services are until I have trade with them. A lot of technical issues and customer service are not helping at all.
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Bad services
Bad services. Not a skilled broker.
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Poor customer service
Poor customer service. Their line is always busy and they are unresponsive on messages.
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Scammers
Notorious scammers. Avoid dealing with them.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Inefficient broker service
I didn’t find this trading broker efficient. Services ain’t ideal for online trading.
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Expensive
Very expensive trading. But I never got anything in return.
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Too good to be true
Keep yourself safe from scams. Their offer is too good to be true.
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Stay away
They ran away with my money. Stay away from them.
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Worst broker
Not good. I have used their services in the pat for I think about a month and it is really one of the worst.
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Poor trading platform
Poor trading platform. I always encounter lags and glitches. Not a good one to use for trading.
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Not profitable
Not profitable. I have dealt with this broker but I immediately closed my account cause I got consecutive losses.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Purely gambling
A few days after deposit, they come to me saying I lost my money in my trades. Now plain and simple it is not investment but purely gambling.
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Scammers
Notorious scammers. Avoid dealing with them.
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Bad customer service
Bad customer service. They are rude and unhelpful.
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Bad broker
Trusting this broker was my biggest mistake. They have stolen all my money.
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Don't deal with them
They freeze my money and accused me of violations I never made. Don’t deal with them.
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Poor customer support
Poor customer support. They are not able to help with any of my concerns.
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Do not deal
Poor customer service and very unprofessional brokers. Do not deal with them.
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Poor forex broker
They have good customer service but I am not satisfied with the profit I get. Aside from it is very minimal, I still have to pay huge transaction fees.
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Worst broker service
The worst broker service I have experienced. Slow withdrawals, slow customer service, and poor trading platform.
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The worst broker
I never imagine it is this worst to trade with this broker. I, until now for the past 3 weeks, is unable to withdraw money. They began to be busy and started so difficult to contact when I start asking for withdrawals.
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Bad customer service
Bad customer service. They are rude and unhelpful.
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Do not trust
Don’t ever trust this broker company. They have stolen all my money on my bank account.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Rude
Intimidating brokers and bad customer service. They are very rude and arrogant people.
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Scam alert
SCAM ALERT!!! Beware of these guys.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Poor customer service
Poor customer service. I am not happy with any of their services.
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Unreliable broker
I can not trust this broker, signals and services are very unreliable. I’ll be changing brokers soon.
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Do not trust
Don’t ever trust this broker company. They have stolen all my money on my bank account.
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Can not withdraw profit
I end up closing my account without getting anything. They gave me a runaround, I can not withdraw profit.
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Do not trade
Do not trade with them, they are illegitimate brokers.
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Not legit
Not a legit trading broker. Do not invest money here.
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So much losses
Not worth trading with. I had so many losses.
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Bad people
Bad behavior people. Stay away from them.
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Difficult withdrawals
Do not trust them. On the withdrawal stage, everything will be very difficult.
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Slow withdrawals
Very difficult and slow withdrawals. I am not using this broker service again.
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Not impressive
Not a competitive broker for forex trading. Strategies are the usual, nothing new, nothing impressive.
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Irresponsible brokers
Irresponsible brokers. They did not attend to my trading needs which causes me great losses.
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Do not deal
Do not deal with this broker, they have huge slippage. It gets bigger as I trade along. I also notice a drastic price increase.
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Bad broker
I’ve been trading with this broker for two weeks. And I notice something is really wrong with their platform.
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Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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Scam company
Scam company. They took all my money.
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Bad services
Bad services. Not a skilled broker.
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Inaccurate signals
They are not good trading brokers. They have a few signals that are not accurate.
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Not legit
Not a legit forex broker. Do not trade with them.
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Slow withdrawals
Very difficult and slow withdrawals. I am not using this broker service again.
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Not profitable
Not profitable. I have dealt with this broker but I immediately closed my account cause I got consecutive losses.
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Poor trading platform
Poor trading platform. I always encounter lags and glitches. Not a good one to use for trading.
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Poor customer support
Support don’t even understand my queries and they never attend to my concerns. Poor customer support.
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Do not allow withdrawals
I have so many regrets about choosing this broker service. They are not good enough and worst they do not allow withdrawals.
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Worst trading platform
Worst trading platform. There are so many technical problems encountered during trading. It greatly affects my trade results.
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Withdrawal process sucks
Services, especially the withdrawal process sucks! I always had trouble with any of their transactions.
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Poor forex broker
Do not trade with this broker. They are not good at all.
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Ignore withdrawal request
They seem so friendly at the start but after the deposit, they are very evil. Rude and manipulative and worst they will ignore withdrawal requests.
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Slow withdrawals
I have traded with this broker in the past and what made me decide to close my account is their slow withdrawal process. I will not trade with them again.
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Do not deal with this broker
Do not deal with this broker. You will not be able to withdraw anything.
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Cheaters
They practice cheating on their trading. There are so many suspicious things and huge price differences compared to other brokers.
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Poor customer service
Poor customer service. Their line is always busy and they are unresponsive on messages.
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Always unavailable
Always unavailable when I need them to help me. I can not depend on their services.
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Don't deal with them
They freeze my money and accused me of violations I never made. Don’t deal with them.
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Worst
Do not deal with this broker. Their services are one of the worst.
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Do not deal
Do not deal with them. They are not going to approve withdrawal requests in any way.
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Poor trading brokers
Inaccurate trading signals and poor trading terms. It is not a good idea to trade with this broker.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Poor services
Poor trading services I have ever used. I lose so much money on this.
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Fraud
Fraud broker company. They are fake so do not deal with them.
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Irresponsible brokers
Irresponsible brokers. They did not attend to my trading needs which causes me great losses.
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Poor trading tools
Poor trading tools. I always encounter technical errors and glitches.
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Do not deal
Signals are poor and so are the services. Do not deal with them.
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Poor trading partner
Poor trading partner. For the month-long of trading with them, I never gain anything. I have so many losses instead.
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Bad customer service
Bad customer service, they are very difficult to contact. I am also having a hard time understanding them, they can not speak English properly.
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Poor customer service
Poor customer service. Very difficult to get hold of a live representative. I am so frustrated with their services.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Awful broker services
I was not aware of how awful the services are until I have traded with them. A lot of technical issues and customer service are not helping at all.
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Fed up with technical issues
I am so fed up with their never-ending technical issues. I stop trading with them, have used the platform for just a few weeks.
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Avoid them
The worst broker company I have ever seen. Avoid dealing with them.
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Slow withdrawals
Slow withdrawals. I am so frustrated with all the hassles I have gone thru.
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Poor signals
I am quite hesitant to continue trading with them. I had some losses for the past few days.
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Stay away
Stay away from these scammers. They will only do you harm.
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Do not trade here
Do not trade here. It’s not legit and what they have is a plain cheat.
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Lose money here
I tried my luck trading with this broker getting at least a passive income, however, I end up losing my money.
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Too good to be true
Keep yourself safe from scams. Their offer is too good to be true.
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Annoying services
Annoying trading services, especially withdrawals. Aside from so many documents to provide waiting is never-ending.
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Poor trading company
Poor trading company. Signals are unreliable.
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Not a skilled broker
Avoid dealing with this broker. They are not skilled in the forex market.
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Bad trading company
Bad trading company. I do not suggest trading with them.
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Huge slippage
They steal money thru slippage. I guess that is the reason why they made slippage greater every day. Not trading with them again.
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Bad services
Bad trading services. Do not deal with them.
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Stay away from scammers
Stay away from these scammers. They will only cause you harm.
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Not a good broker
I paid more than what I have gained. Not a good broker to trade with.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Bad broker
They did not help me fix my trading problem but asked for more money instead. Bad broker
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Worst withdrawals
One of the brokers with the worst withdrawal process. Put them on your do not deal list.
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Worst trading tools
Worst trading tools. Has so many technical problems and the website is always down.
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Expensive assets
Fewer assets to chose from and are very expensive. Overall performance is not that good.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Slow withdrawals
I do not recommend trading with this broker. Withdrawal is slow and signals are not profitable.
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Slow withdrawals
Very slow withdrawals. This is the only thing I do not like about them. That is why I quit trading with this broker.
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Charge too much
I have paid so many charges when I traded with this broker. I feel like I was charged too much.
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So much losses
Not worth trading with. I had so many losses.
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Poor services
Poor services. I will never trade with them again.
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Stay away
Stay away from the offers. These are just trapped to get your money.
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Notorious broker
Notorious brokers pretending to be a good broker but they really are not.
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Poor signals
Poor trading signals. I have lose huge money instead.
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Unresponsive
Unresponsive and very unhelpful. Do not trade with them.
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Unregulated broker
This is an unregulated broker and therefore can not be trusted with your information or money.
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Frustrating withdrawals
Withdrawals take so much time. I am very frustrated with the process.
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Worst services
Worst trading services. Do not deal with them.
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Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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No withdrawal
No withdrawal process I guess. I have traded with them and they never let me withdraw my profit. They even ask me for more money instead.
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Poor services
Slow withdrawals. Poor services.
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Scam
Too good to be true offers. It’s an obvious scam.
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Do not process withdrawals
They do not process a withdrawal. I had a hard time requesting a withdrawal.
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Unreliable services
I can not rely on this broker service. It is very difficult to contact them whenever I need help.
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Stay away
Stay away from this broker company. You will only lose money here.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Bad broker
Bad broker company. Do not deal with them.
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Slow withdrawals
Slow withdrawals. Worst process ever.
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Not good
Below-average performance. Not that worst but it was never good. I have lost money here.
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Slow withdrawals
They have the slowest process when it comes to withdrawals. been with several brokers have switched because of slow withdrawals. I thought it’s going to be faster with this broker but no it is even worst than I can imagine.
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Bad broker
Trusting this broker was my biggest mistake. They have stolen all my money.
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Annoying services
Annoying trading services, especially withdrawals. Aside from so many documents to provide waiting is never-ending.
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Not a trusted broker
I can not fully trust this trading company. I feel something really wrong is going on.
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Slow withdrawals
I do not recommend trading with this broker. Withdrawal is slow and signals are not profitable.
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Difficult withdrawals
Poor services, withdrawals are very difficult and slow.
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Bad services
Bad trading services. Do not deal with them.
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Cheaters
Stop cheating people. To find a decent job. I have reported these guys, authorities will find you soon.
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Bad services
Bad trading services. Do not deal with them.
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Slow services
Slow trading services. I always lose trades because they do not attend to trading needs promptly.
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Unregistered broker
Not a registered broker. It is very risky to invest money here.
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Bad services
Bad trading services. Do not deal with them.
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Poor services
Poor services including withdrawals. I had so much trouble with them.
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Too good to be true
Too good to be true. Do not trust them with your hard-earned money.
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Slow withdrawals
Slow withdrawals. There are so many withdrawal issues.
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Do not deal
Poor customer service and very unprofessional brokers. Do not deal with them.
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Worst broker
The worst trading broker. Do not deal with them.
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Worst withdrawal process
I was asked to provide so many documents but end up not getting my profit. My withdrawal request has been rejected.
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Worst withdrawals
One of the brokers with the worst withdrawal process. Put them on your do not deal list.
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Slow withdrawals
The withdrawal process takes forever. I am so annoyed that it took them few weeks to process a simple withdrawal.
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Not an ideal forex broker
Not an ideal broker for online trading. They can’t even come up with a good market analysis.
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Worst trading platform
Worst trading platform. I encounter technical issues most of the time and they are very unhelpful.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Poor services
Poor services. I am not recommending them.
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Worst signals
Not a good broker company to deal with. They’ve got the worst signals I have ever used in online trading.
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