FXGiants Review 2023 – Is it a Trustworthy Broker or Not?
General Information |
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Broker Name: | FXGiants |
Broker Type: | Forex Broker |
Country: | UNITED KINGDOM |
Operating since year: | 2016 |
Regulation: | FCA |
Address: | 12thFloor, Broadgate Tower, 20 Primrose Street, London, |
Broker status: | Regulated |
Customer Service | |
Phone: | +44(0) 207 523 5395 |
Email: | [email protected] |
Languages: | English, German, Spanish, Chinese. |
Availability: | 24/5 |
Trading | |
Trading Platforms: | MetaTrader4 (MT4)¬, PMAM |
Trading platform(s) timezone: | GMT+0 |
Demo Account: | Yes |
Mobile trading: | YES |
Web based trading: | YES |
Bonuses: | YES |
Other trading instruments: | N/A |
Account | |
Minimum deposit ($) | $500 |
Maximal leverage (1:?) | 1:500 |
Spread | YES |
Scalping allowed | No |
Review Contents:
- FXGiants General Information
- Account Types and Trading Platforms
- FXGiants Bonus types
- Trading Conditions
- Customer support
- Trading Products
- Methods of payment
- FXGiants Review Conclusion
FXGiants General Information
The FXGiants is an international trading broker, Financial Conduct Authority (FCA) regulated. It specializes in offers to retail and industrial investors from up to 150 countries worldwide. FXGiants is a registered business name of 8Safe UK LTD, a company authorized by the FCA.
Also, its sister company, GVS (AU) Pty Limited is operating in Australia as FXGiants. Granted, the Australian Securities and Investments Commission (ASIC) regulates it. Launched in 2016 London, it used to be a part of the IronFX family. Later it was rebranded in November 2015.
Meanwhile, IronFX, currently known as FXGiants, was ordered by CySEC to pay €335,000 in the settlement. The main reason was denying withdrawals to hundreds of customers.
Account Types and Trading Platforms at FXGiants
FXGiants offers a wide range of account types, including market maker and no dealing desk options, with commission-only or spread-based commissions.
Spreads can be fixed or floating.
The “0 Fixed Spread” account requires a $500 minimum deposit, offers leverage up to 200:1, and supports multiple base currencies. It charges a minimum commission of $18 per lot, equivalent to an effective spread of around 1.8 pips for EUR/USD. The “STP/ECN No
Commission” account can be opened with a $100 minimum deposit and offers either fixed or floating spreads. The benchmark spreads for EUR/USD are 2.2 for fixed and a minimum of 1.1 for floating. Leverage goes up to 500:1, and various base currencies are available.
The spreads are competitive for the specified minimum account sizes, with the following ranges: Live Floating Spread – 1.07, Live Fixed Spread – 1.31, Live Zero Fixed Spread – 0, STP/ECN No Commissions – 1.74, STP/ECN Zero Spread – 0.04, STP/ECN Absolute Zero – 0.24.
Users also have access to a wide range of assets, including:
- Forex (70+ currency pairs)
- Metals (gold and silver), indices (12)
- Commodities (12, including coffee and wheat)
- Futures (on currencies and indices),
- Shares (major companies like Aston Martin)
- Energies (Brent and WTI oil, natural gas).
If you wish to open an account with FXGiants broker, here is what you need to know.
FXGiants provide MT4 for android and IOS mobile systems. The main features are:
- Trading History
- User-Friendly
- All execution types available
- Real-time charts
- Real-time quotes
- Technical indicators, analytics, and interactive charts
FXGiants provide a bonus feature, Personal Multi-Account Manager (PMAM)
- One-click order entry;
- Activity Reports;
- Management of unlimited Accounts;
- Real-time monitoring;
- Online management.
Traders can use VPS service to run their EA Application 24/5 without needing a PC.The spreads are competitive for different account sizes. The spreads are competitive for different account sizes.
The Live Floating Spread is 1.07. The Live Fixed Spread is 1.31. The Live Zero Fixed Spread is 0. The STP/ECN account No Commissions is 1.74. The STP/ECN Zero Spread is 0.04. The STP/ECN Absolute Zero is 0.24.
The investor can deposit a minimum amount of $5000 or equivalent in other currency. MT4 VPS hosting is free of charge. Following the client maintains the same deposit amount for the following several months.
FX Giants account types provide micro-lots for trade. The Clients have an opportunity to choose between market and instant execution, commission-involving trading and commission-free one. They also can choose between floating and fixed spreads as low as zero. This broker provides multi-manager accounts and swap-free ones.
FXGiants does not offer its services to specific locations. The list includes Iran, Cuba, Sudan, North Korea, and certain jurisdictions of the USA.
FXGiants Bonus types
No Deposit Bonuses
Get rewarded for verifying your email and phone number with FXGiants. By verifying your email address, you can receive an additional $10 credit bonus, while mobile verification will grant you a $15 bonus credited to your trading account.
Deposit Bonuses
Supercharge your trading experience with FXGiants and take advantage of the Booster Bonus*. Earn up to $4000 in bonus funds on your deposits, giving you the boost you need to maximize your trading potential.
Bonus Maximiser and Bonus Advantage
Unlock the power of bonus maximizers with FXGiants. With Bonus Maximiser*, you can choose exclusive bonuses on your deposits, allowing you to enhance your trading potential.
Additionally, the Bonus Advantage* ensures that you receive a bonus on each deposit, credited automatically to your trading account. Take advantage of these bonuses to optimize your trading experience with FXGiants.
Minimum Initial Deposit
FXGiants Broker Company offers its investors to make the minimum deposit for opening a trading account for $500, which is a bit too high. Another broker company, Trading 212, which is also the Financial Conduct Authority (FCA) regulated, requires $49 as a start. Meanwhile leading CFD and spread betting brokerage Markets has set no minimum initial requirement.
Withdrawal methods
Withdrawal fees vary depending on the chosen method. Withdrawals may take up to 5 working days to process. Although FXGiants does not offer ZAR accounts, clients can deposit funds in their local currency, which will be converted to USD.
Overall, FXGiants prioritizes efficient and secure transactions to meet traders’ financial goals.
Risk warning
Traders should be aware that investing in financial markets carries inherent risks, and it is important to carefully consider one’s financial situation and risk tolerance before engaging in trading activities with FXGiants or any other brokerage.
Average Spreads & Commissions
FXGiants provides a range of account categories with various spreads, including both fixed and floating options. While the Micro account has higher spreads, starting from 1.7 pips on EUR/USD, the STP/ECN no commission accounts offer a more competitive rate, albeit higher than the floating spread on Micro accounts.
Traders can also opt for a live zero fixed spread account, although it involves a small commission of $18 per lot. However, when assessing the overall trading cost, the average cost per lot for the EUR/USD pair on FXGiants’ accounts is above 1.5 pips, which may not be considered attractive pricing.
On the other hand, premium accounts with the broker provide more favorable conditions, such as a variable spread as low as 0.7 pips on EUR/USD or a fixed spread of 1.2 pips on EUR/USD without any applicable commission, particularly for those willing to make a larger initial deposit.
In comparison, Trading 212 offers a lower floating spread of 0.9 pips on EUR/USD without charging any commission. For further information, it is advisable to explore and compare real-time spreads from 15 leading brokers.
Leverage
Notably many FCA regulated brokers offer quite high leverage rates, FXGiants’ is up to 1:500, which is considered comparatively high. If you are interested, you may check out a list of forex brokers offering leverage equal to or exceeding 1:500 can be viewed here.
To sum it up, FXGiants’ online system appears to be very appealing. It offers a variety of trading conditions; nevertheless, we want to note investing in over-the-counter derivatives with very high leverage involves significant risks. Considering the recent events, the investors should be very precocious while cooperating with the company.
Customer Support
Customers can reach out FXGiants for support via live chat on the company webpage. Also, the multilingual support team is available 24/5 via +44(0) 207 523 5394 phone number. Emails sent to [email protected] promised to be answered in up to 24 hours on business days.
Trading Products
FXGiants offers investors access to 200+ financial instruments online, trade forex, metals, spot indices, and CFDs on stocks and futures. (Please note that CFDs are complex instruments)
Despite this, it aspires to be a trusted company, but FXGiants reviews have not been kind to it and have blamed the company in withdrawal layback and customer service problems.
Forex
FXGiants offers everyone new to currency trading a free practice Demo Account. It has access to advanced futures to assist beginner traders in understanding how forex market works.
Foreign exchange is the largest financial market in the world. Where transactions worth trillions of dollars take place every day traded by a global network of banks, dealers, and brokers.
As a fact, forex currency trading has no centralized marketplace; In fact this creates a great opportunity for traders to buy and sell currencies 24 hours a day, five days a week, except weekends.
Metals
FXGiants offers CFDs trading on spot metals (XAU, XAG) at market spreads and spot execution without having additional foreign exchange exposure. Spot trading is quite similar to forex currency trading. Investors take short or long positions of the metals’ prices.
Since there is no centralized marketplace for spot gold or silver trading, and thus trading is accessible 24 hours a day, five days a week.
Indices & Commodities
General market announcements have little to no effect on the index market liquidity. As a result, they have inherent stability as no single stock can completely influence the index.
FXGiants new commodities and spot indices allow investing in market segments from numerous countries with low margin requirements and tight spreads.
Futures
FXGiants aims at helping maximize their clients’ profits. It also offers futures contracts with most liquid instruments and large volumes to trade.
Cryptocurrencies & Shares
FXGiants platforms offer a variety of trading offers, conditions, swaps, and contract details in cryptocurrencies. As a result, trading shares through CFDs allow traders to take “short” as well as “long” positions for a specific stock without the need to own the physical share.
Similarly to futures or other commodities. In a word, as the company itself mentions FXGiants regulations provide a safe environment and reliable execution in trading of the most well-known and liquid shares in the world.
Methods of Payment
FXGiants enables clients to open accounts and deposit funds in:
- USD
- AUD
- JPY
- EUR
- GBP
- HUF
- CHF
- PLN
- CZK
Clients can make deposits to their accounts via credit and debit cards, like Visa, MasterCard, Maestro, DotPay, China UnionPay, Skrill, Safecharge, bank wire, Neteller, and EccomPay.
Profits made from trading can be withdrawn via bank. To sum it up, many users had problems with the company and subsequently called FXGiants a scam company, whether or not FXGiants scam rumours are true.
Notably, the site has a user-friendly registration system. It is easy to use, follow the step-by-step registration, and then feel free to enter the FXGiants login system.
FXGiants Review Conclusion
FXGiants is a UK broker with the notably rich product portfolio. It offers a variety of currency pairs, and also CFDs on the renowned, user-friendly MT4 platform. For those wondering is it a scam broker or not, should be 100% assured that it’s a legitimate one.
The company and FXGiants affiliate transparency in transactions and withdrawal still leaves much to be desired.
In conclusion, here are the advantages and disadvantages of this broker.
Namely, the main pros are:
- FXGiants has strong regulations
- MT4 is available and provides variety in many platforms
- Attractive promotions
- High leverage levels.
While the main cons are:
- No choice of trading platforms and unfortunately, no web-based ones
- A bit too high minimum initial deposit
- The comparatively high cost of trading. The exceptions are of course Premium accounts.
There is no certainty of whether or not FXGiants scam rumours are true. In short, as an investor,
make sure to do further research if you need more information about FXGiants.
If not, we hope to have helped you make a decision. For additional information visit the official fxgiants.co.uk review page! Good luck!
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Support
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Platform
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Spread
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Trading Instrument
Aggressive
Very unhappy. They keep on calling and are very aggressive asking for a deposit.
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Poor trading terms
Poor trading terms. They will only reveal terms on certain trades in order to be able to withdraw once you start requesting withdrawals.
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Delayed responses
Delayed response to emails and chats from customer service. They don’t act up right away on urgent matters.
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Rubbish
Rubbish customer service. They can’t even help with any trading concerns.
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Unhappy with the services
Price increase in all products almost all the time. Unhappy with services as well.
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Do not deal with this broker
Do not deal with this broker. I had a hard time getting my profit, been almost a month since I requested to close my trading account but they did not pay attention to my withdrawal request.
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Bad experience
I have had a very bad experience with this broker. I am new to forex trading and I felt cheated by this broker. They took advantage of my trading illiteracy and took all my money.
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Bad customer service
Bad customer service. They are most of the time rude and harassing.
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Bad brokers
Bad brokers in terms of withdrawals. The withdrawal process is very slow and ahs a lot of requirements.
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Many documents needed
There are so many documents needed for account verification in order to request withdrawals.
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Unresponsive
Emails and chats are not answered for a few days. Phone calls are seldom picked up. Very unresponsive customer service.
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Very slow withdrawal
Not a good broker service. I have traded with them and withdrawal is very slow.
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Slow withdrawals
They resolve concerns promptly but they can not do anything to speed up withdrawals. Slow withdrawals.
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Slow withdrawals
Slow withdrawals. I am not trading with them again.
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Expensive
Opening an account seems easy and affordable, it is indeed. However, on the actual trading, it is very expensive.
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