Atomix Review
Today we will be taking a look at Atomix, a chat service provider that allows direct client-company communication. We will look into how the service works, how simple and intuitive it is, and how you can use it.
Our Atomix review will let you learn about this new way of simply and quickly connecting to clients. That allows your company to have a more personal feel and helps you reach your client acquisition and retention goals. It’s a useful tool in all stages of the sales funnel, thus cementing itself as an interesting proposition.
Safety
Let’s get the big thing out of the way; is the app secure? If you’re making a decision for your company, that’s always the first thing you should ask yourself. Client communication is confidential in most jurisdictions, so leaks can have legal repercussions. Of course, it can also damage your reputation irreparably, so safe chat apps are a must.
However, we’re glad to say that the app has a security certificate for its browser version, encrypting all information that goes through it. For its app versions, it uses a certified secure build, confirming that only the participants will see the messages.
As such, there’s no reason to doubt Atomix’s safety. We believe that it’s one of the safer chat service providers out there, not only because of its safety conditions but also due to the nature of its functioning.
How Does it Work?
Unlike other direct communication methods, this one promises a degree of anonymity from the start. Namely, the customer doesn’t even need to join your platform for you to connect with them. All they need is an account. The account requires a name and email, which is the bare minimum for a chat app. In these days of privacy being consistently endangered, that’s quite meaningful.
So once your agent wants to connect to the client, you’ll send them a code. Once you both input the same code, you can start a new chat or call.
As we said earlier in our Atomix review, it’s a company that takes an innovative approach to customer communication. The novelty here is that it works on an entirely willing basis.
Atomix gives users back their agency while control still remains with the company. It’s a win-win situation where both organizational structure and customer satisfaction improve.
Signing up to Atomix
A major advantage of the Atomix platform is that it has a simple signup process. There’s an apparent button that leads to the account creation form, and it only requires four pieces of information:
- Your name
- Your desired username
- Your email
- Your password
The great thing is that your clients will be able to sign up without even verifying their email, making the process much simpler and quicker.
Atomix Properties and Usability
The last things we need to cover in our Atomix review are what you can actually do with it and how simple it is to use. It’s no secret that every company has a good portion of clients who aren’t tech-savvy. Because of that, it’s important for the software to be simple, and we feel like Atomix fits that perfectly.
It’s a straightforward chat app, without any superfluous features. Once you’re in the app, there’s an apparent button to open the chat, which opens a prompt to input your code. Again, a fairly straightforward process. After you open a chat, it will remain visible on the left of the platform, just like with other communication platforms.
There are also options to set a preferred font, which helps accessibility. Users can also set your ring tone and date format for a bit of customization, and that’s it from the user side. The agent, of course, has a few more options, but they aren’t difficult to grasp.
If you opt to use Atomix, you won’t need to devote any extra resources to training employees. It’s also important that only agents can initiate calls while both parties can send messages. That can prevent angry customers from pestering agents and interrupting their workflow.
Altogether, we feel like it’s a great solution for customer communication. It removes the robotic feel of communicating with a company and replaces it with a more human experience.
3 reasons to use Atomix
- Atomix provides a safe and secure communication platform for companies and clients. It encrypts all information that goes through it, and only the participants can see the messages, making it one of the safer chat service providers out there.
- Atomix offers a simple and intuitive signup process, requiring only four pieces of information, and clients can sign up without verifying their email, making the process much simpler and quicker.
- Atomix takes an innovative approach to customer communication, allowing for direct communication between companies and clients on an entirely willing basis. It gives users back their agency while control still remains with the company, resulting in both organizational structure and customer satisfaction improvement. Atomix also removes the robotic feel of communicating with a company, replacing it with a more human experience.
-
Support
-
Platform
-
Spread
-
Trading Instrument
( reviews)
I find this B2C communication app beneficial for both businesses and clients. I haven’t encounter technical issues and customers are more responsive. Definitely recommended.
Did you find this review helpful? Yes No
Recommended
It is a robust communication platform for businesses. I and my customer had a good communication experience. Definitely recommended.
Did you find this review helpful? Yes No
Good communication app
It is a good communication app like this dedicated for businesses. It had help me communicate with customers. It is easy to use as well.
Did you find this review helpful? Yes No
Good communication app for business
I find this communication app for business smooth and easy to use. I can effectively communicate with my clients. I am keeping this as my communication tool.
Did you find this review helpful? Yes No
Convenient communication app
I never had any issues using this business communication app. It is safer and more convenient to use. I would definitely keep this communication tool.
Did you find this review helpful? Yes No
Smooth and Easy to Sse
This B2C communication app has help me increase my sales. I get better response rate from my customers. I haven’t encounter difficulty using the app. Smooth and efficient to use so far.
Did you find this review helpful? Yes No
Good B2C communication app
It is one of my recommended B2C communication app. It has an easier interface and customer find it more convenient to use. I am keeping it for my business and will surely recommend.
Did you find this review helpful? Yes No
Good app
I am using a smooth communication app to communicate with my customers. My observation is that clients are more responsive and they all find it easy to use.
Did you find this review helpful? Yes No
Good communication app for business
This communication app for business is smooth and easy to use. I can effectively communicate with my clients. I am keeping this as my communication tool and will surely recommend.
Did you find this review helpful? Yes No
Good communication app
The B2C communication app quality is consistently outstanding, it always exceeds my expectations every time.
Did you find this review helpful? Yes No
Good communication tool
This business communication app works really well. I can say that it had greatly increase my client response rate.
Did you find this review helpful? Yes No
beneficial for businesses
This communication app is beneficial for both businesses and clients. I haven’t encounter technical issues and customers are more responsive. Definitely recommended.
Did you find this review helpful? Yes No
Recommended
This is a robust communication platform for businesses. It is easy to use and there is no technical errors encountered so far. Definitely recommended.
Did you find this review helpful? Yes No
Smooth communication app
I am using it to communicate with my customers. It is simple and easy to use. So far, it works smoothly and I never encounter technical glitches.
Did you find this review helpful? Yes No
elliott
For business, one of the best course of action is a quick chat. I am glad I have this app to help me. I am communicating smoothly with my customers and they seem more responsive.
Did you find this review helpful? Yes No