XTB Review 2020 – Why should you trust them?
General Information |
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Broker Name: | XTB |
Broker Type: | Forex |
Country: | UK |
Operating since year: | 2002 |
Regulation: | FCA, IFSC, CySEC, BaFin, CNMV in Spain. |
Address: | Level 34, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom |
Broker status: | Regulated |
Customer Service | |
Phone: | Account Opening +357 25725351 Office +357 25724350 24/5 Support +357 25725352 |
Email: | [email protected] |
Languages: | English, Italian, Danish, Dutch, French, German, Greek, Norwegian, Arab, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese, Polish, Romanian, Japanese, Czech, Finish. |
Availability: | 24/5 |
Trading | |
Trading platforms: | MT4, xStation 5 |
Demo account: | Yes |
Mobile trading: | Yes |
Web-based trading: | Yes |
Bonuses: | Yes |
Account | |
Minimum deposit ($): | 250 |
Maximal leverage: | 1:200 |
Spread: | Yes |
Scalping allowed: | Yes |
Overall
4.5
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Support
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Platform
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Spread
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Trading Instrument
Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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Not skilled
Do not trade here. They are not skilled brokers.
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Huge slippage
They are stealing money from me true slippage and overpricing. I will never trade with this company again.
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Poor broker services
Do not deliver good services and withdrawal is really very slow. I am not happy and will never trade with them again.
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Slow responses
I get a slow response from customer service and sometimes no response at all. Really very annoying.
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Bad customer service
Bad customer service. Instead of helping me, they even made me look so stupid and dumb.
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Slow withdrawals
The withdrawal process takes forever. I am so annoyed that it took them a few weeks to process a simple withdrawal.
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Poor customer support
Support doesn’t even understand my queries and they never attend to my concerns. Poor customer support.
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Long withdrawal process
I am annoyed with the long wait on withdrawals. I wonder why can’t they speed up the process.
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Slow withdrawals
No good reason to keep this broker service, withdrawals are really very slow.
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Not good
I never had a good experience and I’ve got no reason to recommend and keep this broker service. Not good at all.
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Run away from them
I feel like they are not doing something good and they are just after my deposits. Runaway from them.
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Poor customer service
They do not have trained customer service. I am not getting the right resolution every time I call.
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Difficult to withdraw
There really is no cashback with this broker. They do not process any refund and will give you a hard time on a withdrawal request.
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Frustrating withdrawals
Frustrating withdrawal process. I was asked to replace the submitted documents over and over again.
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