Work from Home Dilemma Brings Zoom App More Users
As the globe fights the devastating pandemic, companies have started ordering their employees to work from home. This dilemma brings the Zoom app more users as offices use the platform to conduct conference calls.
Eric Yuan, Zoom’s CEO, said that the number of active daily users surged to more than 200 million last month. The number shows a massive leap from the previous average daily user of 10 million.
Yuan’s statement comes as the company addresses the concerns over privacy and the so-called “Zoombombing”.
Zoom video conferencing app has become more popular as people look for other alternatives to keep in touch.
Several technology companies, such as Amazon and Zoom, have seen surges in their business courtesy of the virus. Apparently, other digital communication platforms and applications have seen an increase in daily users because of the situation.
With corporate offices, organizations, and schools following the strict social distancing measures, applications such as Zoom soared.
However, Zoom’s success in the active user department doesn’t translate to its performance in the stock market today. The company is seen struggling this Thursday in the pre-market but has already surged exponentially in recent weeks.
Eric Yuan said that Zoom’s usage has seen a significant increase in over 20 countries because of the pandemic.
Technology new sites are monitoring and are covering how platforms handle the massive surge. Such an enormous influx has also stirred issues and concerns, most of which are about privacy.
The Zoom CEO asked for forgiveness as the company faces a controversial security and privacy problem.
Earlier this week, the US Federal Bureau of Investigations in Boston warned users about Zoom. According to the Boston FBI, users should not make their conference calls on the site public.
Banned from Huge Companies
The controversy around Zoom began when it received reports that unidentified individuals infiltrated school sessions. The issue, “Zoombombing” stirred privacy concerns.
In this age of modern technology, privacy and security are one of the main concerns of users, companies, and authorities. Such problems could lead to various cyber crimes if not acted upon.
Following the complaints, Elon Musk, the head of Tesla and SpaceX, ordered its employees to refrain from using the app. Musk sent a memo to SpaceX employees saying that Zoom is banned in the company.
The video conferencing application’s CEO acknowledges the problem. In a letter, Yuan said that the company is dedicated to fixing the issues proactively.
According to a research firm, it estimates that Zoom’s daily mobile usages in the United States rose to a record 4.84 million.
Meanwhile, Microsoft Corporation’s Teams reportedly rose by 1.56 million mobile usage daily. And Slack has just 500,000 mobile usages or lower.
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