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Thomas Cook’s Plan for Stranded Customers

British travel firm Thomas Cook collapsed on Monday. And this stranded hundreds of thousands of people around the globe. Fortunately, British Prime Minister Boris Johnson pledged to bring the stranded British travelers home. Meanwhile, the government rejected the request of Thomas Cook for a bailout for about 150 million pounds or $187.1 million.

Aside from that, Chief Executive Peter Fankhauser said it took a matter of profound regret for the company to go out of business. And this happened because the firm failed to secure rescue package from lenders in distressed discussions that occurred during the weekend.

The CAA (Civil Aviation Authority) of UK explained that Thomas Cook ceased trading. And the government and regulator provided a fleet of planes to bring home the more than 150,000 British travelers for the next two weeks.

Thomas Cook’s Situation

Also, on social media, pictures uploaded showed Thomas Cook planes are diverting away from the usual airport stands. And some became deserted after passengers and staff had departed. Also, employees posted of themselves walking from their flights.

Cabin crew member Kia Dawn Hayward tweeted, “Love my job so much, don’t want it to end.”

In addition to that, some inevitable disruption might occur due to the scale of the situation. The government and aviation regulator even said that the company canceled all flights.

Furthermore, they advised customers not to travel to the airport until further notice. A particular website, thomascook.caa.co.uk, will announce if they were due on a return flight, which the government organized.

On the other hand, the British regulator is communicating with hotels hosting Thomas Cook customers to inform them that they will receive payments from the government. And it is through an insurance scheme. And the announcement came after some stayed in a hotel in Tunisia and the staff asked for additional payments.



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