Alfa-Forex Review 2023 Update – Get All The Information
| General Information |
|
|---|---|
| Broker Name: | Alfa-Forex |
| Broker Type: | Forex |
| Country: | Cyprus |
| Operating since year: | 2003 |
| Regulation: | CySEC (Cyprus), 025/04 |
| Address: | 5 Themistoklis Dervis, Elenion Building, 2nd Floor, 1066, Nicosia, Cyprus |
| Broker status: | Regulated |
| Customer Service | |
| Phone: | +357 22 470 969 |
| Email: | info@alfaforex.com |
| Languages: | Russian, English, Spanish, Armenian |
| Availability: | Monday to Friday: 08:00 - 23:00 (GMT+3) |
| Trading | |
| Trading Platforms: | ZuluTrade, MetaTrader 4 & MetaTrader 5 (Compatible with iOS and Android) and MetaTrader Web Terminal |
| Trading platform(s) timezone: | GMT+3 |
| Demo Account: | Yes |
| Mobile trading: | Yes |
| Web based trading: | Yes |
| Bonuses: | $50 no deposit welcome bonus for the year 2018 |
| Other trading instruments: | currencies, precious metals, and CFDs. |
| Account | |
| Minimum deposit ($) | $1 |
| Maximal leverage (1:?) | 1:100 |
| Spread | Variable |
| Scalping allowed | Yes |
Alfa-Forex Review Contents:
- Introduction to Alfa-Forex Review;
- Trading Accounts;
- Instruments for Trade;
- Payment options;
- Education material;
- Additional information;
- Alfa-Forex Review summary.
Introduction: Above Average Russian Broker
Alfa-Forex has been in the forex industry since 2003. This Forex broker is a part of Alfa Group, a Russian consortium with businesses in banking, insurance, investment, a waterworks company and supermarket chains.
The goal of this Alfa-Forex review is to inform you of their advantages and disadvantages, so you can make a clear choice whether you wish to trade with them. Alfa Forex Trading broker is based and regulated in Cyprus securities and exchange commission, i.e. by CySEC and has had a license from Russia’s Central Bank since 2018.
They are compliant with the rules of MiFID of Europe providing a decent level of client protection.
Trading Accounts Available at Alfa-Forex
Users’ trading account is determined by the platform of their choice along with the automated trading option. The options are MT4, MT5 and Zulutrade. Traders also can trade demo to get used to the platform and test how everything works, which is a useful asset for beginner traders. The offers with each of the platforms are:
MT4
You will need to make a minimum deposit of $0 and will receive leverage up to 1:200 from 0.7 points spread. The minimum lot size is 0.01.
MT5
The minimum deposit is $0 as well with leverage of 1:200, with the spread of 0.7 points or higher. The offered minimum lot size is 0.01.
Zulutrade
They require a minimum deposit of $300 on this platform with a leverage of up to 1:100, spread of 2.2 points and a minimum lot size of 0.01.
It is surprising to see a minimum deposit of $0 available on two platforms, and though the leverage and spreads are not too special among brokers, they are still acceptable. Alfa-Forex seems to be a good option for beginners since the initial investment is equal to nothing, depending on the platform.
Professional traders have an option to choose their own trading path with how much they deposit from the start.
It is unfortunate that Alfa-Forex offers not bonuses or promotions, but it might be too much to ask for with such minimal requirements. We are hoping to see Alfa-Forex develop their bonus system soon in the future, as many other competitors can easily outrank them with their reward systems.
Instruments for Trade
Traders have an option to invest into the basic financial instruments. Most of the major and minor currency pairs are available to all accounts, as well as commodities (mainly precious metals), Russian stocks, British stocks, and Eurobonds.
Thought the list is not very impressive it does include most of the popular trading instruments. If you wish to trade with the Ruble this might be the perfect broker for you. The biggest clientele for Alfa-Forex is based in Russia and Eastern Europe. According to their website they have won “Best Broker in Easter Europe” for three years in a row.
This is a very reassuring detail that we can’t not mention in the review. If you are in the appropriate Geographic area, it would be worthwhile to try trading wit Alfa-Forex.
You also have the option to use ACTTrader on Alfa-Forex. It is designed to create and test-run any trading strategies. Very useful for novice and pro traders, since you can never be too sure about your strategy until you practice it. This way you can implement whatever works best after testing it.
Conditions for Trade at Alfa-Forex
Besides from the minimum initial deposit on two of the platforms, Alfa-Forex has other conditions to offer to their clients as well. They offer secure enough servers to the clients, though we do not know if they keep the financial and personal information on cold servers. This might not be an alarming detail, but it would be nice for the users to know if they can fully trust the company with their funds.
The spread and commissions are average for the industry, starting from 0.7 pips for EURUSD. It is still a big plus that there are no additional commissions on trading. The leverage is higher than the number set by CySEC, which might seem a little alarming.
But other brokers regulated by the same entity tend to set even higher leverage. Though the conditions are not outstanding, they are above average due to the minimum deposit being zero.
Alfa-Forex made their legal documents public and accessible to every visitor as compliant with the CySEC regulations. It is great that we have a chance to read and learn as much as we can about the company before we sign up with them. The users have a chance to make a decision of their own depending on the privacy policies, risk disclosures, and more.
Payment Options
Alfa-Forex offers a diverse range of payment options for customers to deposit and withdraw funds. These options encompass credit or debit cards, bank transfers, Yandex.Money, Webmoney, QIWI, as well as the proprietary online payment system of Alfa Bank, known as Alfa-Click.
Traders have the flexibility to deposit funds in three different currencies: Russian Ruble, Euro, and US Dollar.
Alfa-Forex accepts most major credit or debit cards. Additionally, when using Alfa-Bank, customers can benefit from commission-free transfers, unlike some third-party payment providers that may charge fees.
For withdrawals, there is a processing time of two to five business days before the funds are credited to the trader’s account.
Educational Material Offered by Alfa-Forex
Alfa-Forex does offer some quite comprehensive education materials to their users. If you are a novice you can take advantage of their e-books and courses for beginner traders. Professionals van also dabble into their educational content as revising is always important.
Plus, you never know what you might have forgotten or missed in the market changes. The glossary is easy to navigate and understand both in Russian and English.
It is also quite useful that Alfa-Forex provides a downloadable mobile app to the users. There you can see the market updates, download the educational material, and see the analysis. We see this as a quite nice advantage for the broker.
Additional Information about Alfa-Forex
The website of Alfa-Forex is pretty impressive. They show like market changes for major wide range currency pairs on their homepage. Navigating the menu is relatively easy, though it is unfortunate that the website is only available in Russian and English.
Of course, this is due to their main clientele coming from Russia and CIS countries. Still for an EU regulated broker, they should have more than two languages available on their website.
The customer service is available 24/5 via live-chat, phone or email. The live-chat is not as easy to access as on other broker websites. You have to go to a separate window and put in a lot of your credentials before you gain access to the chat. This simply makes it seem like the broker can’t keep up with the current digital developments.
What is the callback button for?
The callback button at the right corner on the screen makes you wonder how long it would take to receive a solution to your issues. Overall, the customer service is not too impressive for this day and age. An established broker such as this should make caring for your customers a priority.
The social media account for Alfa-Forex are filled with inspirational quotes and reminders to trade. They are available on Facebook and Instagram, though the last post seems to have been made in 2018. Of course, it is not essential for brokers to be active on social media, but the upkeep of any platform (social media or not) is still important.
Deposits and withdrawals
Regarding deposits and withdrawals, it is crucial to note that the Alfa Forex broker does not charge for them!
Alfa-Forex Review — Final Thoughts: Great Option for Beginners
Alfa-Forex is definitely not one of the best in the industry, but they still have many specs to offer to their traders. They are regulated by one of the most popular financial institutions, they have the basic list of trading instruments, their platforms are genuinely impressive.
The biggest plus about Alfa-Forex is their minimum deposit requirement, which is zero. This might be the best broker for beginners are they will not have to initially deposit a lot of money before they develop their trading skills enough to deposit large amounts of money.
Conclusion
Overall, we are hoping to see a new and improved Alfa-Forex in the near future. It would be great if they implemented e-wallets and created a bonus/rewards system for their users.
Alfa-Forex is definitely trustworthy due to their regulations and compliance with some of the largest financial institution.
As brokers they are not the best in the industry due to the lack of the tools they offer. If you are planning on trading in the Russian market the most then this is the place for you. For additional information visit the official alfaforex.com review page!
Alfa-Forex Review
Name: Alfa-Forex
Description: Alfa-forex is a licensed brokerage company operating in the Forex industry since 2003. They are compliant with the rules of MiFID of Europe providing a decent level of client protection.
Overall
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Support
(4.5)
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Platform
(3.5)
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Spread
(4)
-
Trading Instrument
(4)
Poor company
Didn’t get the help I needed, resulting to much losses. Poor broker company.
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Do not deal with this broker
Do not deal with any of these brokers to trade forex. I have lost so much on this, I regret trading with them.
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Scammers
I was scammed by this broker. I am unable to withdraw.
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Unresponsive
Customer service is not responsive to client queries. I never got the help that I need.
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Slow withdrawals
I am pissed off with the very slow withdrawal process. I noticed that it becomes a known problem and so I quit trading with them.
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Poor broker services
Not worth my money and time. They do not give out accurate signals and services are very poor.
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Customer service seems unwilling to help
I am so frustrated with their customer service, they are unhelpful and unprofessional. I needed help with the platform but they have sent me an email tutorial instead that I can’t even understand. As if they are not willing to help me over the phone.
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Poor trading company
Poor trading company. They do not approve withdrawal requests.
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Worst trading company
They are the worst trading company I have ever used. Not recommended.
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Poor platform
Severe technical issues. It happens all the time.
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Poor trading services
Poor services for forex trading. I cannot depend on the broker signals as well as on their trading platform. I always encounter technical problems.
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Poor signals
Poor trading signals. Have just wasted my money and time on this.
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Avoid this company
Avoid this company. They robbed money from people.
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Bad trading company
Bad trading company. Do not deal with them.
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Scammers
Do not trust this broker. They are great scammers.
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Did not pay me
They did not pay my profit. Avoid this people.
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Do not trade
Do not trade with this broker, they are scammers and they do not process withdrawals.
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Bad services
Bad services. Not a skilled broker.
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Trading terms are not good at all
Very exagerated description of trading terms where in fact on actual trading the terms aren’t good at all like spreads and leverage.
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Poor signals
Poor trading signals. Have just wasted my money and time on this.
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Unreliable signals
Unreliable trading advise. I can not fully trust on their signals. I notice losing more.
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Irresponsible and unprofessional
Irresponsible and unprofessional. They are supposed to help me succeed but their negligence had made me failed.
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Poor platform
Severe technical issues. It happens all the time.
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Do not deal
Poor services. Do not deal with them.
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Not worth it
Not worth my money and time. I did not gain profit trading with this broker.
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Incompetent customer service
Incompetent customer service. They seen not knowledgeable enough to assist customers with their trading concerns.
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Bad services
Bad services. Not a skilled broker.
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Bad people
Bad people. They keep my money and I can not even withdraw.
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Thieves
Stay away from these thieves. They are not good at all.
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Bad customer service
Bad customer service. They are very lazy to assist clients. It is evident in every conversation I had with them over the phone.
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Poor services
Not worthy to become forex brokers. Their services are poor and unreliable. Try something else and avoid trading with them.
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Poor platform
Severe technical issues. It happens all the time.
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Poor platform
Severe technical issues. It happens all the time.
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Poor trading services
Poor services for forex trading. I cannot depend on the broker signals as well as on their trading platform. I always encounter technical problems.
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Bad broker company
I am not getting a proper reply from my missing withdrawals. Bad broker company
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Do not trade
Do not trade with them. They do not pay a profit.
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Cheaters
Do not trade with them. They are cheaters.
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Worst trading services
They have the worst trading signals and services. do not trade here.
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Bad company
Bad trading company. Not recommended.
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Poor platform
Severe technical issues. It happens all the time.
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Bad people
Bad people. They keep my money and I can not even withdraw.
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Rude customer service
Rude customer service. They are very disrespectful.
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Not profitable
It is more of a game of chance. Market forecasts are not profitable.
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Avoid them
The worst broker company I have ever seen. Avoid dealing with them.
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Poor signals
Customer service is good but signals are not poor and so I had to switch to a different broker.
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Slow withdrawals
Slow withdrawals. Took them almost a month even with simple withdrawals.
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Poor broker
Do not honor words. They change policies every time.
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Poor broker services
Not worth my money and time. They do not give out accurate signals and services are very poor.
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Poor broker
Do not honor words. They change policies every time.
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Slow customer service
Slow customer service replies. A simple concern would take them almost the entire day to resolve.
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Fake company information
I know the company information on their website is fake. Do not deal with them.
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Not a good broker
Not a good broker for online trading. As if signals are mere predictions.
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Slow customer service
Slow customer service. Really annoying.
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Poor trading company
Poor trading company. They do not approve withdrawal request.
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Poor customer service
Annoying customer service. They seem to be clueless about their job.
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Bad services
Bad services. Trade with other brokers, avoid this one.
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Poor broker
Do not honor words. They change policies every time.
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Worst customer service
Worst customer service. They are rude and unhelpful.
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Trading terms are not good at all
Very exaggerated descriptions of trading terms were in fact on actual trading the terms aren’t good at all like spreads and leverage.
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Bad services
Bad services. Not a skilled broker.
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Stupid broker
Don’t use this stupid broker. I have lost huge money.
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Unprofessional
My trading concerns were always ignored by them. No sense of responsibility and very unprofessional.
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Bad trading company
Bad trading company. They steal money from people.
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Poor signals
Poor trading signals. Have just wasted my money and time on this.
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Poor services
Poor trading services. Do not trade with them.
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Worst trading company
Worst company for online trading. I never get any profit instead I get so many losses.
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Expensive transaction charges
Very expensive transaction charges. They have really good ads for their company but on the actual trading, you will be surprised at the numerous transaction charges that you will have to pay.
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Bad customer service
Non-existent customer service. It is really very difficult to call them and they don’t even respond to messages.
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Fed up with technical issues
I am so fed up with their never ending technical issues. I stop trading with them, have used the platform for just a few weeks.
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Worst trading company
They are the worst trading company I have ever used. Not recommended.
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Do not invest
I have lost so much money on their trading. Do not invest money here.
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Poor performance
Poor broker performance. It is just a waste of money and time to trade with them.
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Irresponsible and unprofessional
Irresponsible and unprofessional. They are supposed to help me succeed but their negligence made me fail.
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Incompetent customer service
Incompetent customer service. They seen not knowledgeable enough to assist customers with their trading concerns.
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Rude
Unhelpful and rude all the time.
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Bad people
Bad people. They called me one day offering a really good deal and so I trusted them but they ran away with my money.
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Fed up with technical issues
I am so fed up with their never-ending technical issues. I stop trading with them, and have used the platform for just a few weeks.
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Stupid sales people
Stupid salespeople. I ask them to put my number off their call list but they are calling daily instead.
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Disappointed with services
Totally disappointed with the services. Withdrawal is very slow and signals are unreliable.
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Poor trading services
Poor services for forex trading. I cannot depend on the broker signals as well as on their trading platform. I always encounter technical problems.
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Unreliable signals
Unreliable trading advise. I can not fully trust their signals. I notice losing more.
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Poor company
Didn’t get the help I needed, resulting in many losses. Poor broker company.
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Do not deal
Do not deal with this forex broker. They only have great promotions but will never give good profit on the actual trading.
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Poor broker
Do not honor words. They change policies every time.
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Scammers
They have been very persistent in asking for a deposit. But I can always hear it from their voice, they are scammers.
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Stay away
Stay away from this broker service. They are one of the worst.
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Bad people
Bad people. They called me one day offering a really good deal and so I trusted them but they ran away with my money.
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Unresponsive
Customer service is not responsive to client queries. I never got the help that I need.
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Slow withdrawals
I am pissed off with the very slow withdrawal process. I noticed that it becomes a known problem and so I quit trading with them.
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Unreliable
Unreliable trading services. I can not rely on the services, poor signals too.
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Customer service seems unwilling to help
I am so frustrated with their customer service, they are unhelpful and unprofessional. I needed help with the platform but they have sent me an email tutorial instead that I can’t even understand. As if they are not willing to help me over the phone.
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Expensive to trade with
Very expensive to trade with them. There are so many charging fees and instrument prices are increasing drastically.
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Poor customer service
Annoying customer service. They seem to be clueless about their job.
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Stay away
Stay away from this broker company. You will only lose money here.
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Fake brokers
They are fake brokers. All information on their website isn’t real.
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Do not trade
Do not trade with this broker, they are scammers and they do not process withdrawals.
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Useless services
Useless trading services. I honestly felt like it is better to trade on my own than use their services. By the way, I have lost so much money on this.
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Fake brokers
They are fake brokers. All information on their website isn’t real.
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Stay away from them
Stay away from these people. It is a game of chances and the chance to win is very little.
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Unsatisfied
I am not satisfied with the trading services and I am unhappy with the trading results. During the time when I am still trading with them, I always encounter problems with the platform, too.
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Slow withdrawals
Slow withdrawal process. I have waited too long for a simple withdrawal.
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Bad services
Bad services. Not a skilled broker.
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Poor trading services
Poor services for forex trading. I cannot depend on the broker signals as well as on their trading platform. I always encounter technical problems.
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Bad customer service
Bad customer service. They are rude and unhelpful.
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Not worth it
Not worth my money and time. I did not gain profit from trading with this broker.
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Bad broker
Do not invest money here. it is never worth it. I have lost huge money here.
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Bad people
Bad people. They keep my money and I can not even withdraw.
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Inefficient broker
I do not recommend trading with this broker. Very inefficient.
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Slow withdrawals
Very slow withdrawals. I wonder, will I ever get my money?
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Slow withdrawals
Slow withdrawals. There are so many withdrawal issues.
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Poor trading results
I have nothing good to say about this broker service. They are very rude and the results are very poor.
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Poor broker performance
I wonder if this broker is really operating for a long time, overall performance is not good at all.
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Inefficient broker
I do not recommend trading with this broker. Very inefficient.
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Do not trust
Do not trust them with your money. I feel like they are not really regulated brokers.
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Rude brokers
They are very rude. That is my observation during the time that I am trading with them. Have even forced me to put more money.
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Poor signals
Poor trading advice. I followed their instructions but get so many losses.
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Poor services
Avoid trading with them. Poor broker services.
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Worst transactions
It worst transaction I have ever seen. I was asked to submit so many documents but ended up waiting for approval.
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Inaccurate signals
They are not good trading brokers. They have a few signals that are not accurate.
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Missing withdrawals
I am so frustrated with my missing withdrawals. They never pay attention to my messages about it.
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Do not trust
Do not trust them. We are not even sure where they are located. They called me so many times but I refuse to join them.
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Unreliable signals
Trading signals are very unreliable. Not a good broker company to deal with.
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Not a responsible broker
Not a responsible broker. Most of the time they are unavailable to help and they do not give a damn on concerns after withdrawals.
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Do not trade
Do not trade with this broker, they are scammers and they do not process withdrawals.
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Rude
They are very rude to me when I started asking to withdraw my profit. I do not suggest dealing with this broker.
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Not a good broker
Not a good broker for online trading. As if signals are mere predictions.
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Expensive trading options
Very expensive trading options. They have so many trading assets to choose from but all seem very expensive. I am trying a few for the first time, will post another review soon.
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Rude customer service
Poor customer service. They sounded very rude all the time.
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Do not trust
Shot off accounts if you start asking for withdrawals. Do not trust them.
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Impossible to withdraw
Slow customer services and an almost impossible withdrawal process. Do not trade with them.
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Unethical
They are very unethical. Do not respond to messages and even ignore phone calls. Not a good trading broker.
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Not worth it
Not worth my money and time. I did not gain profit from trading with this broker.
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Unreliable
Unreliable trading services. I can not rely on the services, poor signals too.
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Poor services
Not worth trading with. Poor services.
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Not profitable
It is more of a game of chance. Market forecasts are not profitable.
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Poor services
Poor customer service and poor signals. Do not use their signals.
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Worst broker
Not good. I have used their services in the past for I think about a month and it is really one of the worst.
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Got so many losses
They have fooled me to deposit for more. I could have cut my losses if I stopped trading earlier.
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Not worth it
Not worth my money and time. I did not gain profit from trading with this broker.
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Unsatisfied
I am not satisfied with the trading services and I am unhappy with the trading results. During the time when I am still trading with them, I always encounter problems with the platform, too.
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Not worth it
Not worth my money and time. I did not gain profit from trading with this broker.
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Do not trust
Do not trust them with your money. I feel like they are not really regulated brokers.
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Poor trading software
Poor trading software. I will have to face too many technical problems.
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Not worth it
Not worth my money and time. I did not gain profit from trading with this broker.
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Lose money here
I tried my luck trading with this broker getting at l